Information We May Collect From You

We may collect and process the following data about you: Information you give us (“Submitted Information”): You may give us information about you by filling in forms on the Website, or by corresponding with us (for example, by e-mail). This includes information you provide when you register for an account at the Website. The information you give us may include your name, nickname, age, phone number and email address.

Information about any visit to our Website. Each time you visit the Website We may automatically collect the following information: technical information, including the type of device used, operating system, browser type, and screen resolution (“Device Information”); and details of the resources accessed (“Log Information”). If you contact us, We may keep a record of that correspondence.

Uses Made Of The Information

Administer your account We will use information which you submit as part of registering to use the Website in order to manage your account and for our own internal administrative purposes.

Provide you with access to particular tools and services: We will use information which you submit as part of registering to use the Website to let you log in to tools and services (such as the discussion forums) that require login access.
Respond to your enquiries and send you administrative communications: We will respond to enquiries and occasionally email you with administrative communications, for example an update to the Terms of Use.

Obtain your feedback on our sites and our offerings: We will occasionally ask for feedback on our sites and offerings in the forms of surveys and polls which you may choose to complete to help us improve our service.

Send you email newsletters: When you register on We will collect your name and e-mail address for the purpose of distributing our daily, weekly, monthly or ad hoc newsletters. These newsletters may be personalised based on your interests or previous website activity. You can choose to unsubscribe from these types of email by clicking the "Unsubscribe" link from the email We send to you. You may be asked to confirm your registration by clicking a confirmation link sent to the e-mail address provided.

Statistically analyse user behaviour and activity: We will monitor visitor interest and behaviour to help us to understand general usage of the Website and to help us improve the services We provide. We may also use this information to tailor the view of the Website or emails you receive to provide you with what We believe to be more relevant information.

Disclosure Of Your Information will not disclose any personal information about you to any third party unless:

It is in order to: enforce or apply the Terms of Use and other agreements or to investigate potential breaches of the same; and/or protect the rights, property or safety of MediServe Solutions Hub, our customers, or others;
We are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request; and/or

It is to a third party performing services on our behalf (and who may only use such information to provide services that We have requested and not for any other purpose), for example, third party companies that provide analytical services so that We can better understand our users and so tailor the services that We provide.

How And Where We Store Your Personal Data

The data that We collect from you will be processed (which includes storing it) in accordance with our obligations under the relevant laws which set out our obligations as someone that has personal data within our possession and control.

Sometimes We use other organisations to process your personal information on our behalf, for example, in relation to the feedback surveys on our Website. We may use service providers to help us run the Website or services available on the Website, some of whom may be based outside the Nigeria. However, it is our responsibility to ensure that if We use any such service provider then such processing must comply with appropriate security measures (including, that if any personal data is sent outside of the Nigeria then We need to ensure that it is properly protected). We may also independently audit these service providers to ensure that they meet our standards.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of any data transmitted to the Website; any transmission that you make is therefore made at your own risk. However, once We have received your data, We will use strict procedures and security features to try to prevent any unauthorised or unlawful access to the same and all information you provide to us is stored securely.

We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our Website. We have the right to remove any posting you make on our Website if, in our opinion, your post does not comply with the content standards, or any term, set out in these Terms of Use.


We keep our privacy policy under regular review and We may update our privacy policy from time to time (for example, to reflect changes We might make to our services or to reflect changes in the law or best practice). Any changes We may make to our privacy policy in the future will be posted on this page. We encourage you to visit this page periodically so that you are aware of any changes which have been made. This version of the Privacy Policy is effective as from 10 February 2017.


If you have any comments or concerns regarding our privacy policy or the manner in which We handle your personal data then please do feel free to contact us via any of our contact channel and We will consider your comments and respond accordingly.